This is scenario-based eLearning concept project that helps customer service agents to provide delightful experience to their customers.
I developed a custom menu interaction feature that empowers learners to personalize their learning journey. This intuitive interface allows users to select topics, set their learning pace, and choose preferred formats (e.g., videos, articles, quizzes). By catering to individual preferences and learning styles, this feature enhances engagement, promotes autonomy, and ensures a more effective and tailored educational experience. This innovative solution not only improves learner satisfaction but also drives better learning outcomes.